The short version is we are a locally owned ISP (internet service provider) based in Elkhorn, Nebraska, known for dependable service, local values, and a passion for technology.

• Your service will remain uninterrupted and online during the transition.

• Your tech support will remain local.

• We are doing some upgrades to substantially improve reliability and deliver faster speeds.

• We need your help too: We can only fix what we know about. If you are experiencing slow speeds, reliability issues, or have any problems at all - no matter how small - please let us know. You may help us pinpoint an issue or help us discover something new. We really do care and want you to have the best internet possible.

• Beginning with your December billing cycle, payments will transition to Alpine Connective.

• Your monthly price will remain the same for your current plan.

• We will be onboarding everyone to our portal, this means you will now receive invoices every month and have easy online access to your services.

• If you are on autopay, nothing changes right now.  However, you will receive an email invitation to create an online account and re-enter your payment details soon.

• If you pay by check, please send payments to:
  Alpine Connective, PO Box 102, Elkhorn, NE 68022

• Walk-in cash payments can no longer be accepted. If you need other payment arrangements, just give us a call — we’re happy to help!

• Faster speeds

• Stronger, more reliable connections

• Upgraded infrastructure

• Upgraded home-owner hardware and technology

• User-friendly website for easy account management

• Flexible payment options and automation features to make billing simpler

• Improved communication tools to keep you informed every step of the way